Minimum Spend £20 + Free Delivery on all orders £55 +

During the Christmas & New year period please be aware orders placed between 1pm on Monday 19th December and midnight on Monday 2nd January will be processed and shipped from Tuesday the 3rd January 2023 in order of receipt.

Delivery Information

Your order will be delivered straight to your door by one of our Good Taste Foods distributors or by national courier service within 2-3 days of placing your order.

We offer delivery on all orders to mainland UK postcodes with the exceptions of Ireland, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man, Isles of Scilly, all Scottish Islands, highlands and North of Falkirk. 

When ordering you’re able at the Checkout section to include any special delivery requirement.   After placing your order with Good Taste Foods, a member of our team will contact you by phone or email Monday – Friday. If you order over the weekend a member of our team will contact you on the Monday. Please ensure you click which contact method you prefer when placing your order. There’ll be no need to wait in for your order as we won’t need a signature! 

Payment Information

Please note that we opt to use both Paypal and Stripe as our payment platform. On the order page, please ensure that all fields have been completed before clicking the pay now button.

Returns and refunds

(United Kingdom Distance Selling Regulations)

As an online retailer we are governed by the UK Distance Selling Regulations. However, as we are selling perishable goods, the regulations relating to the return of unwanted goods do not directly apply to us. For more information, please go to www.dti.gov.uk. Orders can be cancelled any time up until the moment that they are dispatched (This is normally around 3pm on the day before you are expecting delivery). If you would like to amend your order, we recommend giving us a ring where a member of our team will be able to help.


Exchanges and refunds

If you are dissatisfied with any of the items in your order or any part of the delivery service from Good Taste Foods please contact us by emailing us via the Contact us page of the website. We shall be happy to exchange or refund any item you feel does not meet our quality standards, or any item that has been lost or damaged in transit as per the following terms:

  • If your parcel does not arrive within 24 hours of your delivery slot, please contact us to begin tracing. We ask our couriers for a signature and proof of delivery and will dispatch a replacement box as soon as possible in the event that the box has been misplaced.
  • If your parcel has been damaged in transit, please notify us as soon as possible within 72 hours or receipt of the parcel. Please take a picture of the damaged box and / or item and send it to us.
  • If your parcel has been delivered in tact, but is missing one of the products you ordered, please take a picture of the box contents and send it to us within 7 days of receipt of the parcel. You will be offered a refund or replacement for the item. If you would like us to replace the item that you ordered, we shall send you the correct one as soon as possible.
  • If we have sent you an incorrect item, please notify us as soon as possible within 14 days of receipt of the parcel. You will be offered a refund or replacement for the item. If you would like us to replace the incorrect item with the item that you ordered, we shall send you the correct one as soon as possible.

If you notify us of a problem outside of the above terms, then Good Taste Foods will not be liable for any replacement or refund, and any compensation offered will be done at our discretion.

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